SOP

The Ins & Outs of writing a Salon/Spa Operating Procedures

The Ins & Outs of writing a Salon/Spa Operating Procedures

If a client journey is essential to consolidate customer service and elevate standards within your business, so is a salon/spa procedure manual. In fact, every salon or spa should all have a SOP manual (salon/spa operation procedure manual), but many businesses don’t understand why and where to start when it comes to writing it.